Mochi Peaks support

Need a hand? Email hello@aretebase.com and say which device you play on. Most answers come back within 2 business days.

COMMON QUESTIONS

I bought coins and they did not show up. Force-quit the app and open it again. Purchases that were still processing are delivered on launch. If they are still missing after a few minutes, email us with the receipt from Apple and we will sort it out.

Can I restore a purchase? Coins and gems are spent as you play, so there is nothing to restore later. The Restore button in the shop is there for Apple's records.

Can I move my progress to a new phone? Not yet. Progress lives on the device.

How do I turn off reminders? In Settings inside the game, or in your phone's notification settings.

How do I delete my data? Delete the app. Everything the game stores is on your device. Settings > Reset progress wipes it while keeping the app installed.

Where are the Gacha odds? On the Gacha screen, tap Odds. Every pull uses those rates.